Contact us

Do you have any questions, comments, or need further information?

Is your question not answered on our information pages, or is something unclear? Please send an email to help@adongdong.com. Include your name, phone number, and city of residence. If you require customer service, please attach photos of the product.

Customer Service Hours:

Monday to Friday, 9:00 AM to 5:00 PM

Saturday, 10:00 AM to 6:00 PM

Sunday, Closed

Frequently Asked Questions:

Q: How long does delivery take?

A: Please note that we need 3 to 7 days to prepare your order before shipping. We assure you that we will do everything we can to get your order to you as quickly as possible! After shipment, the estimated delivery time is 14 to 30 days, depending on the country or region. Please note that holidays may affect delivery times.

Q: What is the company's return policy?

A: After receiving and inspecting your return, we will process your refund or exchange. Please note that processing your return or exchange may take at least 14 days from the date we receive the goods.

Q: How can I contact you regarding my order?

A: You can contact us by email at help@adongdong.com or via the form on this page.

CHANGMAO TECHNOLOGY CO., LTD
Suite 7850 61 Bridge Street, Kington, United Kingdom, HR5 3DJ