Return & Refund Policy

Thank you for your purchase. We hope you are satisfied with it. However, if for any reason you are not completely satisfied, you can return the item. Our return policy is below.

RETURNS
To receive a refund, you must return the product within 14 calendar days of the purchase date. The product must be in the same condition as when you received it and must not be damaged in any way.

RETURN PROCEDURE
To return an item, please contact customer service to obtain the return address. Once you have the address, securely pack the item in its original packaging and include your proof of purchase.

In some cases, return shipping is free. If you are returning an item and the reason for the return is not due to a product defect, the return shipping costs will be deducted from your refund.

REFUNDS
Once we receive your return and inspect the item's condition, we will process your refund or exchange. Please allow at least 14 days from the date you receive the item before we process your return or exchange. Refunds may take 1 to 2 billing cycles to appear on your credit card statement, depending on your bank. We will notify you by email once your return has been processed.

EXCEPTIONS
The following items are not eligible for return or exchange:

• Perishable goods

• Personal items

• Gift cards

• Personalized items

• Digital products

For faulty or damaged products, please contact us using the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions about our return policy, please contact our Support Center.

NOTE

If the return is due to customer error, the customer is responsible for return shipping costs. The exact amount depends on the shipping provider chosen.

If the goods received are damaged or incorrect for reasons attributable to us, the consumer does not have to bear the shipping costs.